Refund Policy

NOTICE OF DEFECT AND RETURNS

Buyer must notify Seller in writing of all claims for damages resulting from late delivery or any other defect that are known to Buyer at the time Buyer accepts the merchandise. Buyer must make any claims of defects, including but not to those related to quality or identity, within the 7 days after the receipt of merchandise. Any such claims must be made via e-mail to contact@sufbrand.com Correspondence that
is not made in this fashion shall be null and without effect. Buyer agrees that such 5 day period is a “reasonable” period of time to make such claims, and further agrees to inspect all merchandise within that time. Any rights to reject or return merchandise expires after this 5 day period, and Buyer accepts the risk that it may fail to uncover defects or nonconformities during that period. Following acceptance of such merchandise, and in any event no later than expiration of the 5 day period, Buyer shall be deemed to waive any claim for damages resulting from any defect Buyer is aware of, including late delivery.

MODIFICATION OF BLANK GOODS

Garment dyers and printers beware: modify the goods and you own them! Buyer’s modification of goods (in whatever form), or its request that Seller modify goods, shall be deemed a waiver and release of any rights to reject or return any goods, and shall be considered full acceptance of such goods by Buyer as fully conforming to any prior orders, instructions, or specifications. Seller specifically disclaims any liability or responsibility for loss resulting from the garment dye process. Without limiting the foregoing, Seller may agree, in the exercise of its sole discretion and as a courtesy to Buyer, to repurchase items upon Buyer’s request. In that event, Buyer hereby (1) authorizes Seller to sell such garments and other goods, (2) agrees to indemnify Seller and hold Seller harmless from any and all liability relating to or arising from the sale, use, non-use, and/or distribution of such goods, and (3) grants Seller a non-exclusive, fully paid up license to hold, use, sell, or otherwise dispose of any trademarks printed or used in connection with such items.

RETURNS

Except as otherwise stated herein, merchandise may be returned within 7 days of receipt of the merchandise. Returns are subject to a 25% restocking fee